Handy.MarketsHandy.Markets
Handy.Markets

Privacy Policy

Effective Date: July 25, 2025

At Handy.Markets, we are committed to protecting and respecting your privacy. This Privacy Policy (“Privacy Policy”) governs your access and use of our website, Handy.Markets (the “Website”), as well as our mobile and desktop applications (collectively, the “Service”).

This Privacy Policy explains what personal information we collect, why and how we collect and use it, the conditions under which we may share it with others, and how we keep it secure. By using our Service, you agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, you should stop using our Service.

We may update this Privacy Policy from time to time by posting a new version on our Website. You should check this page periodically to review any changes. If required by applicable law, we will notify you of significant changes to this Privacy Policy.

About Us

Handy.Markets is the data controller responsible for your personal data and the sole owner of the Website and Services. We collect information from users in various ways, as outlined below, to provide a fast, user-friendly, and functional service for tracking financial instrument prices and setting up notifications.

Personal Data We Collect

You can use certain features of our Service, such as viewing market prices and financial data, without creating an account. However, some features require an account for enhanced functionality.

Data You Provide

  • User Accounts: When you create an account, we collect:
    • Username and email address.
    • Optionally, your phone number for verification or notification purposes.
    • If you purchase a subscription, we collect your first name, last name, and billing address.
    • Additional optional profile information, such as a profile picture or social media links, which may be publicly displayed if provided.
  • Contact Data: Any personal data you provide when contacting us via email, phone, or other communication methods.
  • Event Data: For financial events (e.g., seminars, conferences, or listings), we may collect your name, email address, company name, role, and billing details to facilitate registration and participation.
  • Notification Preferences: Data related to your notification settings, such as price thresholds, alert types (e.g., Crossing, Greater Than, Moving Up %), and preferred notification channels (e.g., email, PUSH, Telegram, SMS).
  • B2B Data: For corporate users, we collect additional data for API access, webhook setup, or price widget integration, such as company details and technical preferences.

Data We Collect Automatically

  • Cookies and Similar Technologies: We use cookies and web beacons to enhance user experience, analyze Website usage, ensure security, and combat spam. For more details, see our Cookies Policy.
  • Log Files: We collect information such as IP addresses, browser types, internet service providers, referring/exit pages, platform types, and date/time stamps to administer the Website, analyze traffic, and enforce our Terms of Use.
  • Device Information: We collect data about your device, including IP address, device type, operating system, and browser version, to prevent spam and ensure the security of our Service.
  • Analytics Data: We collect pseudonymous data about your interactions with our Website and applications, such as page visits and feature usage, to improve our Service. This does not include personally identifiable information unless explicitly provided.

Data Collected from Third-Party Price Sources

To provide you with accurate and real-time price tracking for cryptocurrencies, fiat currencies, stocks, bonds, ETFs and commodities, Handy.Markets aggregates data from various third-party sources, such as exchanges, financial data providers, and market APIs. This section explains how we collect and use price data from these sources.

Types of Data Collected

We collect the following types of data from third-party sources:  

  • Price Data: Real-time and historical prices of financial instruments, including cryptocurrencies, fiat currencies, stocks, bonds, ETFs and commodities.
  • Market Data: Trading volumes, market trends, and other aggregated financial metrics relevant to the instruments you track.
  • Event Data: Information about financial events, such as token listings, seminars, or conferences, sourced from public or third-party platforms.

This data is typically pseudonymous and does not include personally identifiable information unless explicitly linked to your account (e.g., through portfolio tracking or custom alerts).

Third-Party Sources

We obtain price and market data from reputable third-party providers to ensure accuracy and timeliness. These sources include, but are not limited to:

  • Binance;
  • Bybit;
  • KuCoin;
  • Coinbase;
  • Gate.io;
  • OKX;
  • MEXC;
  • HTX;
  • Bitget;
  • BingX;
  • Intercontinental Exchange.

We carefully select these providers based on their reliability and compliance with data protection standards. Each provider operates under its own privacy policies, which we do not control. We encourage you to review their policies for details on how they handle data.

How We Use Third-Party Price Data

We use data from third-party sources to:

  • Display real-time and historical prices on our Website and applications.
  • Power notification features, such as alerts for price conditions (e.g., Crossing, Moving Up %, Greater Than).
  • Support portfolio tracking by updating asset values based on market data.
  • Provide insights into financial events, such as upcoming listings or conferences.
  • For corporate (B2B) users, deliver price data via APIs, webhooks, or price widgets with updates every 1-30 seconds.

How We Use Your Personal Data

We use your personal data to provide and improve our Service, fulfill legal obligations, and pursue legitimate business interests. We do not rely on your consent to process your data unless explicitly required and will inform you if consent is needed.

Purposes of Processing

  • Service Delivery: To provide access to price tracking, portfolio management, and notifications based on your preferences (e.g., Crossing Up, Moving Down %).
  • Account Management: To authenticate your account, ensure its security, and prevent fraud or abuse.
  • Notifications: To send alerts via your chosen channels (e.g., in-app, email, Telegram, SMS) about price changes or financial events.
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance using your contact details and device information.
  • Event Management: To facilitate participation in financial events and send reminders about event start/end dates.
  • Service Improvement: To analyze usage patterns, enhance functionality, and optimize the user experience through analytics and aggregated data.
  • Marketing: To send you information about our products, services, or events similar to those you use, unless you opt out. You can unsubscribe from marketing communications at any time via the “unsubscribe” link in emails or through your account settings.
  • Legal Compliance: To comply with legal obligations, respond to authorities, enforce our Terms of Use, or protect our rights, safety, or property.

Legitimate Interests

We process your personal data for legitimate business interests, including:

  • Improving and securing our Website and applications.
  • Analyzing user behavior to enhance Service performance.
  • Sharing aggregated, anonymized data with partners for statistical or research purposes.
  • Responding to inquiries and ensuring compliance with our policies.  We balance our interests with your rights under data protection laws and will not process your data if the impact on you outweighs our interests, unless we have your consent or are legally required to do so.

When We Share Your Personal Data

We do not sell your personal data. We only share it in the following circumstances:  

  • Service Providers: We engage trusted third parties to support our operations, such as:
    • Payment processors for handling subscription payments (see “Payment Information” below).
    • IT and hosting providers for data storage and technical support.
    • Analytics providers for usage analysis.
    • Notification service providers (e.g., for email, PUSH, or SMS delivery). These providers process data only on our instructions and under strict confidentiality agreements.
  • Payment Information: For subscription payments, our third-party payment processors collect your name, billing address, and payment details. We do not store or access your payment card information directly.
  • Event Sponsors: If you register for an event, we may share your name, email, company name, and role with event sponsors for ticketing and marketing purposes, with your consent.
  • Business Transfers: If Handy.Markets is sold or its assets are acquired, your personal data may be transferred as part of the transaction.
  • Legal Obligations: We may disclose your data to comply with legal requirements, respond to court orders, or protect against fraud, harm, or violations of our Terms of Use.

Sharing with Third-Party Services

To improve Handy.Markets’ functionality, performance, and user experience, we share pseudonymous data (e.g., usage patterns, device details, feature interactions) with third-party services, such as analytics, tracking, or data processing providers.

These services support features like price tracking, notifications, and system optimization. We use:

  • Google Analytics;
  • Twilio SendGrid API;
  • Telegram Bot API;
  • Discord Apps API;
  • Slack Apps API;

Public Information

If you create a public profile or share content (e.g., user-created events), certain information, such as your username, profile picture, and event details, may be visible to other users or indexed by search engines. You can control what information is shared in your account settings.

Security of Your Personal Data

We use industry-standard safeguards to protect your personal data, including:

  • Encryption: Transport Layer Security (TLS) to secure data transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Secure Storage: Storing data on servers in secure, locked facilities.

Third parties we work with are required to implement similar safeguards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If you create an account, you are responsible for keeping your login credentials confidential.

Data Retention

We retain your personal data only as long as necessary to provide the Service, fulfill legal obligations, or pursue legitimate business interests (e.g., tax compliance, fraud prevention). Account data is retained until you request deletion or your account is terminated. Some data, such as transaction logs or event registrations, may be retained for up to 7 years to comply with legal requirements.

Upon your request to delete your account, we will remove your personal data within 30 days, unless required to retain it for legal purposes. You can cancel the deletion process during this period. Anonymized data may be retained for statistical purposes.

Children and Sensitive Data

Our Service is not directed to individuals under 18 years old. We do not knowingly collect personal data from children or sensitive data (e.g., racial or ethnic origins, health, or biometric data). If we inadvertently collect such data, please contact us immediately so we can delete it.

Third-Party Links

Our Website or applications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

Rights of EEA and UK Users

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under data protection laws:

  • Access: Request a copy of your personal data and details about how we process it.
  • Rectification: Correct inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data in certain circumstances.
  • Restriction: Restrict processing of your data in specific cases (e.g., if you contest its accuracy).
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Data Portability: Receive your data in a structured, machine-readable format for reuse elsewhere.
  • Withdraw Consent: Withdraw consent for processing where applicable, without affecting prior lawful processing.
  • Lodge a Complaint: Contact your local data protection authority (e.g., the UK Information Commissioner’s Office or an EU supervisory authority) if you have concerns about our data practices.

 To exercise these rights, contact us at support@handy.markets. We may require identity verification before processing your request.

Rights of California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Access: Request details about the personal information we’ve collected about you over the past 12 months.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights (e.g., by denying services or charging different rates).  

International Data Transfers

Your data may be stored or processed in the United States, European Union, or other jurisdictions where our service providers operate. We ensure that data transfers comply with applicable laws and implement safeguards, such as standard contractual clauses, to protect your data. For more information on these safeguards, contact us.

Contact Us

For questions about this Privacy Policy or our data practices, contact:

Email: support@handy.markets

Submit data subject rights requests or complaints via the above email or our Website’s contact form.